FAQs

About This Website

Q: What is this website for?
A: This website provides information about Dr. Dre Chiropractic & Sports Therapy, our services, and approach to care. All appointment booking is done through our Jane App system.

Q: Can I book appointments through this website?
A: No, this website is for information only. All appointments must be booked through Jane App. You'll find the booking link on our homepage.

Q: Is this website secure?
A: Yes, our website uses SSL encryption and follows security best practices. However, sensitive health information is only handled through our HIPAA-compliant Jane App system.

Getting Started

Q: How do I schedule my first appointment?
A: Click the "Book Appointment" link on our website, which will take you to our secure Jane App booking system. You can also call us at (916) 426-9252.

Q: What should I expect for my first visit?
A: New patient visits are comprehensive 60-minute consultations. You'll complete intake forms through Jane App before your visit.

Q: What should I bring to my first appointment?
A: Bring a photo ID, your FSA/HSA card (if using), any recent X-rays or imaging, and a list of current medications.

Q: How do I complete intake forms?
A: After booking through Jane App, you'll receive instructions to complete your health history and intake forms online before your visit.

Payment & Insurance

Q: Do you accept insurance?
A: We don't bill insurance directly, but we provide detailed superbills that many patients use successfully for out-of-network reimbursement.

Q: Can I use my FSA or HSA?
A: Absolutely! We accept FSA, HSA, and HRA cards. Chiropractic care is a qualified medical expense for these accounts.

Q: How much do treatments cost?
A: Investment varies based on your individual needs and treatment plan. All costs are discussed during your consultation before beginning treatment.

Q: Do you offer payment plans?
A: Yes, we offer flexible payment options including interest-free payment plans for qualifying treatment packages.

Q: What's a superbill and how does insurance reimbursement work?
A: A superbill is a detailed receipt with medical codes that you submit to your insurance for potential out-of-network reimbursement. We provide these at no extra charge.

Treatment & Care

Q: What conditions do you treat?
A: We treat back pain, neck pain, headaches, sports injuries, workplace injuries, and provide wellness care. We take a comprehensive approach to neuromusculoskeletal health.

Q: How long are appointments?
A: New patient visits are 60 minutes. Follow-up appointments vary based on your treatment needs, typically 30-45 minutes.

Q: Is chiropractic treatment safe?
A: Chiropractic care is generally very safe when performed by a licensed professional. We'll discuss any specific considerations during your consultation.

Q: How many treatments will I need?
A: Treatment plans are individualized. We'll provide our best estimate after your initial examination and adjust based on your progress.

Scheduling & Policies

Q: What are your office hours?
A: Monday 8 AM - 6 PM, Tuesday 8 AM - 6 PM, Wednesday By Appointment Only, Thursday 8 AM - 6 PM, Friday 8 AM - 2 PM, Saturday Available for Events, Sunday Available for Events. Specific availability can be seen when booking through Jane App.

Q: What's your cancellation policy?
A: We require 24-hour notice for cancellations. You can cancel through Jane App or by calling our office.

Q: Do you offer same-day appointments?
A: Often! Check Jane App for real-time availability or call us at (916) 426-9252.

Q: What if I need to reschedule?
A: You can reschedule through Jane App or by calling our office. We try to accommodate schedule changes whenever possible.

About Dr. Dre

Q: What are Dr. Dre's qualifications?
A: Dr. Dre is a licensed Doctor of Chiropractic and Sports Therapy in California with 7 of experience. He's active in continuing education and community involvement.

Q: Why cash-pay practice?
A: To provide personalized, unhurried care without insurance company limitations. This allows for longer appointments and individualized treatment plans.

Q: Is Dr. Dre accepting new patients?
A: Yes! We welcome new patients and often have same-day availability.

Q: Is Dr. Dre involved in the Sacramento community?
A: Yes! He's an active member of the Sacramento Asian Pacific Chamber of Commerce and provides workplace wellness education.

Technology & Communication

Q: How do I contact the office?
A: Phone: (916) 426-9252, Email: drdre@bugawachiropractic.com, or through Jane App's secure messaging after you become a patient.

Q: Will I receive appointment reminders?
A: Yes, Jane App sends automatic reminders via email and text based on your preferences.

Q: Can I access my health records online?
A: Yes, through your Jane App patient portal you can view appointment history and treatment notes.

Q: Do you offer telehealth?
A: While hands-on treatment requires in-person visits, we can provide follow-up consultations and wellness coaching via telehealth when appropriate.

Specific Services

Q: Do you take X-rays?
A: We don't take X-rays on-site but can review and analyze imaging from other providers as part of your care.

Q: Do you treat pregnant women?
A: Yes! We have specialized training to safely treat pregnant patients throughout all stages of pregnancy.

Q: Can you help with workplace injuries?
A: Absolutely! We specialize in workplace-related injuries and offer ergonomic assessments for injury prevention.

Q: Do you offer corporate wellness programs?
A: Yes! We provide workplace wellness seminars, ergonomic assessments, and injury prevention programs for Sacramento area businesses.

Still Have Questions?

This website provides general information. For specific questions about your health or to schedule care:

📞 Call: (916) 426-9252
📧 Email: drdre@bugawanchiropractic.com
🔗 Book Appointment: https://peaksportschiro.janeapp.com/#/staff_member/7
🏢 Visit: 5363 H Street Suite A, Sacramento, CA 958919

Office Hours:

Monday 8 AM - 6 PM

Tuesday 8 AM - 6 PM

Wednesday By Appointment Only

Thursday 8 AM - 6 PM

Friday 8 AM - 2 PM